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Core ConceptsWorkflows

Workflows

Learn how Cheqq automations use triggers and steps to make work repeatable.

A workflow is the saved definition behind an Automation. It connects one or more triggers to connected steps on a canvas.

Triggers start work

A workflow can have several triggers, all feeding into the same first step. There are six trigger types — Manual, Schedule, Webhook, Email, Collection change, and Browser — each with its own configuration. See Triggers for the full reference, including webhook security and collection-change conditions.

Steps define the result

Steps call available actions (API calls, integration actions, AI calls, code, sending email, and more) or control the path with Branch, For Each, Do While, Do Until, Parallel, and Wait. Required configuration appears in the editor's detail panel when you select a step. See Step types for every action and control-flow step, and Expressions for how steps reference each other's output.

An AI step picks a model from a dropdown that defaults to Auto — Cheqq's in-house default — or you can pin it to one specific model, including your own connected provider keys.

Activation controls triggered runs

Activation exists at two levels: the whole workflow (Active/Paused) and each individual trigger. Pausing the workflow overrides every trigger; pausing one trigger leaves the others running. Pausing never cancels a run already in progress — it only stops future firings.

Continue with Run and monitor workflows.

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