Plans, usage, and billing
Understand Cheqq's plans, track your usage, and manage billing.
Plans
Cheqq has four plan tiers: Free, Pro, Business, and Team. Pro and Business are priced per seat; Team is one flat price. Plans differ in AI credits, workflow step-runs, active Wapps, live published Apps, storage, upload sizes, run-history retention, available AI model tiers, and whether shared artifacts carry the Cheqq mark. The Companion extension itself is available on every plan, including Free.
Team is the flat one
On Pro and Business, every allowance scales with each builder seat you add. Team is the exception: one price, ten seats included, and every allowance pooled across the whole team instead of divided per person — so there's no per-seat arithmetic to do before you can tell what you're getting.
Workflows aren't capped
Every plan, Free included, can keep as many workflows as it likes, on any schedule frequency. What meters workflow usage is the step-run quota, not a count of how many you've built — so trying out templates costs you nothing until they actually run.
AI credits
Every workspace gets a fresh credit grant each month. On a paid plan it renews on your billing date, the day of the month your subscription started (monthly on annual plans too). On Free it renews on the 1st (UTC). Unused credits don't roll over:
- Free — 500 credits, for accounts with no paid plan. An extra unpaid workspace owned by someone who already pays for another gets 250.
- Pro — 7,500 credits per seat.
- Business — 20,000 credits per seat.
- Team — 80,000 credits for the workspace, pooled across all ten included seats rather than allocated per person.
Adding a seat or upgrading the plan mid-month delivers the additional credits immediately, and your billing date stays the same. Switching between monthly and annual billing starts a new billing month that day, with a full grant for the new plan in place of what was left of the old one. After you cancel, paid credits last until the end of the period you've paid for, and the workspace then moves to Free.
Workflow step-runs
Step-runs refresh on the 1st of each month (UTC) on every plan, whether you pay monthly or annually:
- Free — 1,000 a month.
- Pro — 20,000 per seat a month.
- Business — 100,000 per seat a month.
- Team — 1,000,000 a month, pooled across the team.
Upgrading mid-month raises the limit straight away; what you've already run this month counts toward the new one.
Every run counts once, however it starts, and dry runs are free. At the limit, runs you start yourself stop with your upgrade options, and scheduled or event runs wait until the 1st or an upgrade. See Step runs and waiting your turn.
How long runs are kept
Finished workflow runs are kept for a window set by your plan, then swept nightly:
| Plan | Run history kept |
|---|---|
| Free | 7 days |
| Pro | 90 days |
| Business | 365 days |
| Team | 365 days |
Only finished runs are ever swept. A run parked on someone's approval, or waiting to resume at a future time, is live work — it is never deleted for being old, however long it has been waiting. Workflow definitions, history, and your data are unaffected; this covers run records only.
The monthly grant and purchased credit packs behave differently, and the billing page's meter draws them as separate tracks: an exhausted grant refills when the next month starts (your billing date, or the 1st on Free), an exhausted pack does not — only the second is a reason to buy more.
Long conversations cost less than their length suggests: the part of the context the model has already processed on earlier turns is billed at a discounted rate. The chat footer shows how much of each turn qualified.
When credits run out
When a workspace has no AI credits left, the chat says so with a card instead of an error: Buy credit pack on a paid plan, or an upgrade on Free. Nothing retries on its own. A task that runs out partway through pauses with the same card — the work it has done stays, and Resume carries on from there once there are credits again. Topping up never restarts a task by itself; Resume stays your call.
An automation's AI steps keep going on their fallback, and the run reads Ran without AI. See Keep running when credits run out.
Upload and attachment limits
How large a single file can be depends on the plan:
| Plan | One file (Files, record attachments) | Chat attachments, per message | One skill upload |
|---|---|---|---|
| Free | 5 MB | 5 files, 5 MB each, 20 MB in total | 10 MB |
| Pro | 25 MB | 10 files, 25 MB each, 100 MB in total | 25 MB |
| Business | 100 MB | 25 files, 100 MB each, 500 MB in total | 100 MB |
| Team | 100 MB | 25 files, 100 MB each, 500 MB in total | 100 MB |
A file is checked against these limits before any of it is sent, so an oversized one is refused straight away with the limit named. An attachment field on a record can set a smaller limit of its own; the smaller of the two applies. Files you upload count toward your workspace storage — 250 MB on Free, 10 GB per seat on Pro, 100 GB per seat on Business, and 1,000 GB pooled on Team — and an upload that wouldn't fit is refused before it starts.
The Cheqq mark on shared artifacts
A published artifact — a page, a document, a deck someone opens from its link — carries a small Created with Cheqq mark, depending on the plan of the workspace that published it:
| Plan | The mark |
|---|---|
| Free | Shown, and can't be hidden. |
| Pro | Shown. Whoever is viewing can hide it for that view — handy on a projector — and it's back next time. |
| Business, Team | Not shown. |
Plans belong to workspaces
A subscription is attached to a workspace, not to you. Checkout, credit packs, and the billing portal all act on the workspace you're viewing, and each workspace gets its own monthly credit grant from its own plan.
- Work done in a workspace is billed to that workspace — a member invited into a paid workspace spends its credits and hits its limits, not their own.
- Someone paying for two workspaces holds two independent subscriptions; cancelling one never touches the other.
- Personal resources that follow you between workspaces — MCP connections, custom API credentials, OAuth apps, skills — stay billed to your own plan. Files belong to the workspace they're uploaded to and count toward its storage.
- The number of free workspaces you can own is capped by your best plan; workspaces with their own paid plan don't count against that cap.
Track your usage
Open Settings → Billing to see, for the workspace you're currently in:
- Meters for AI credits, workflow steps, and storage — each shows used vs. limit, and turns amber near your limit, red at it
- Live resource usage — your current count of live Apps, active Wapps, active workflows, webhook endpoints, and Mailhook addresses (this doesn't reset monthly, since it reflects what's currently live)
- Recent AI operations — a per-call log of which model ran, where, and what it cost
Unlimited entitlements show as Unlimited rather than a percentage.
Upgrade, manage, or buy credits
- Upgrade takes you to pricing. With no plan yet, you check out for the plan and seat count you choose. If the workspace already has a plan, you confirm the switch instead: the new plan replaces the old one rather than running beside it, you pay only the prorated difference today, your renewal date stays the same, and the new allowances apply straight away. If a payment is outstanding, you settle it in the billing portal before switching.
- Manage billing opens your billing portal, where subscription changes and cancellation are handled.
- Buy credit pack (Pro and Business only) purchases a one-off top-up. Choose 2,500, 5,000, 10,000, 25,000, 50,000 or 100,000 AI credits at $3 per 1,000 (10,000 credits is $30). Packs expire after 12 months. Packs are how occasional heavy work — generative video in particular — is meant to be funded, rather than by sizing your plan for the spike.
If you hit a plan limit while trying to do something gated by it, Cheqq shows a contextual upgrade prompt naming the specific limit rather than a generic error.